BETA
You're using the beta version!

Pitchyour.app

Privacy Policy

Last Updated: 6 July 2025

1. Introduction

Welcome to Pitchyour.app. We are deeply committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains in detail how Pitchyour.app ("Company," "we," "us," or "our") collects, uses, discloses, and safeguards your information when you use our application (the "Service"). By accessing or using the Service, you signify your understanding and acceptance of the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Data We Collect

We may collect various types of information about you and your use of the Service. The information we may collect includes:

  • Personal Data: Personally identifiable information that you voluntarily provide to us when you register for an account, create your profile, or interact with the Service. This may include, but is not limited to, your name, email address, and any other contact details you choose to provide.
  • Idea & Submission Data: All content you generate, upload, submit, or otherwise make available through our platform. This encompasses, but is not limited to, text-based chat messages, detailed pitch descriptions, business plans, generated images, and any other creative or informational content related to your ideas. This data is central to the functionality of Pitchyour.app.
  • Usage Data for Beta: During this beta testing phase, we may collect more granular and extensive usage analytics, crash reports, and performance data. This includes information about how you interact with the Service, features you use, time spent on the Service, device information (such as device type, operating system, unique device identifiers), IP addresses, browser type, and diagnostic data. This data is crucial for us to identify bugs, monitor performance, understand user behaviour, and continuously improve the product.
  • Communication Data: Records of any correspondence between you and Pitchyour.app, including customer service inquiries and feedback.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Service to:

  • Provide and Maintain the Service: To operate, maintain, and provide the core functionalities of the Pitchyour.app platform, including creating and managing your account, enabling you to submit and manage your ideas, and facilitating interactions within the Service.
  • Improve and Develop the Service: To monitor and analyse usage and trends, conduct research, and gather statistics to improve the functionality, performance, and user experience of the Service. This includes using beta usage data to identify areas for enhancement and introduce new features.
  • Communicate with You: To respond to your comments, questions, and requests, provide customer service and support, and send you important notices, updates, and administrative messages related to your account or the Service.
  • Ensure Security: To detect, prevent, and address technical issues, fraud, or security vulnerabilities, and to protect the rights, property, or safety of Pitchyour.app, our users, or the public.
  • Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.

4. Data Storage and Third-Party Services

Your data is processed and stored using Google Cloud's Firebase services. Firebase acts as our data processor, providing the infrastructure and tools for database management, authentication, and other backend services. By using our service, you acknowledge that your data will be stored on Google's infrastructure, which may be located outside of Australia. Google Cloud adheres to strict security and privacy standards. We do not share your Personal Data with third-party advertisers.

5. Security of Your Information

We employ a combination of administrative, technical, and physical security measures designed to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to, data encryption, firewalls, and access controls. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our best efforts, no security measures are perfect or impenetrable. No method of data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Your Privacy Rights (Australia)

As an Australian user, you have rights under the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs). These rights include:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate, incomplete, or outdated personal information we hold about you.
  • Anonymity: You have the right to deal with us anonymously or using a pseudonym where it is lawful and practicable to do so.

To exercise any of these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of the Privacy Policy.

8. Contact Us

If you have any questions or comments about this Privacy Policy, our data practices, or your privacy rights, please contact us at: support@pitchyour.app